Delivery

·        By placing your order, you authorise us to deliver the products to you using the delivery courier of our choice.

• Delivery cost is currently £6.99 per address incl VAT regardless of the size or weight of the order 

·        Delivery will be made only to the address specified by you on the completed order form. PO box numbers, hotels and accommodation addresses are not acceptable. Deliveries can be made at any time between 07:30am and 17:30pm.

·        It is your responsibility to tell us on your order of an alternative delivery address to which the delivery courier can deliver the products should you not be available to take delivery of the products. You may request the delivery courier:

o        to leave the products in a specified place within your property e.g. a garden shed, but you must ensure that the place you specify is easily accessible by the delivery courier and is safe and secure; or

o       to deliver the products to your neighbour provided that such neighbour must live either next door, or next door but one, to you. It is your responsibility to inform your neighbour that you are expecting a delivery to be made and to ensure that the alternative delivery address is safe and secure.

·        Neither the delivery courier nor we can accept any responsibility for any loss of or damage to the products after they have been delivered to you or to the alternative delivery place or address that you specify.

·        If, for your security, the delivery courier requires you to sign paperwork to acknowledge receipt of the products, the person who signs such paperwork is deemed to be authorised by you to do so.

·        If our delivery courier attempts delivery at the address, specified place or alternative delivery address specified by you but is unable to do so (or, if relevant no one is available to take delivery and to sign for the products), the delivery courier will retain the products and will leave a calling card stating that delivery has been attempted.

·        The calling card left by our delivery courier will show a delivery services telephone number (“Courier Delivery Hotline”). You must telephone the Courier Delivery Hotline during the hours stated on the calling card within 2 days of the date of the attempted delivery, in order to arrange re-delivery (the “Re-Delivery Date”). Please note that a specific Re-Delivery Date can be arranged but not a re-delivery time.

·        If no one is available to take delivery of (and, if relevant to sign for) the products on the Re-Delivery Date, the products will be returned to the delivery depot where they will be kept for three days for collection. Alternatively you (or the person to whom the delivery is to be made) may telephone the Courier Delivery Hotline to arrange for them to be delivered whereupon a further charge will be payable by you. The cost of such re-delivery will be notified to you when you telephone the Courier Delivery Hotline.

·        If you (or the person to whom the delivery is to be made) fail to collect the products from the delivery depot or fail to arrange for them to be re-delivered within three days of the products being returned to the delivery depot, the products will be returned to DRINKS2HOME and we will refund to you the total cost of your order less the delivery charge and the cost of returning the order as specified in the Payments Section of the Website.

·        We deliver only to addresses in mainland UK (England, Wales, Scotland and Northern Ireland) together with the Scottish Isles, Scilly Isles, Isle of Wight, Isle of Man and Northern Ireland. For the avoidance of doubt, we do not deliver to the Republic of Ireland and the Channel Islands.

·        Unless the Website specifies otherwise, we do our best to secure delivery within 5 working days of the date of your order but we shall not be liable for any loss occasioned by delay in delivery arising out of any cause beyond our control. If your order includes one or more products that are subject to different delivery periods, your entire order will be delivered at one time on or by the longest delivery period specified on the Website for the products ordered.

·        Delivery times may be affected if there are stock availability problems or other unforeseen circumstances.

·        Following despatch, you can check the progress of delivery of your order at http://www.hdnl.co.uk/ .